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Kramer Consulting Solutions, Inc. has authored articles and white papers and we are noted experts in sharing best practices for competency models and their applications.

Publications

Society for Biotech and Pharmaceutical Trainers

SEEING IS BELIEVING:  How Competency Models Can Transform a Sales Organization
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.
Andre' Harrell, Director, Curriculum Design BioPharm, Novo Nordisk Inc.

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American Society of Training and Development

Using Competency Models to Identify and Develop Top Training Talent
Richard S. Montier, Senior Director of Corporate Training, Sharp Electronics Corporation
David Alai, Vice President of Corporate HR, Sharp Electronics Corporation
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

Click to download article:

Society for Biotech and Pharmaceutical Trainers

Using Competency Models to Identify and Develop Top Training Talent
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

Click to download article:

American Society of Training and Development

Developing TOP Talent Using Competencies
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

What differentiates exceptional performance?  What separates the BEST from the REST?  Competencies provide an objective platform of skills, knowledge, and behaviors that define outstanding performance. 

This session discusses a variety of approaches for designing, validating, and implementing competency models.  Topics include:

  • Differences among core, leadership, job, and functional competencies
  • Create competency models for specific jobs and functions
  • How to ensure line management commitment to the process
  • Use competencies as the foundation of development planning
  • Integrate competencies into performance management and succession planning
  • Develop career ladders with performance indicators
  • Develop a training curriculum using competencies

This session highlights examples of success and pitfalls to avoid.  It provides examples of competency models and applications.

Society of Pharmaceutical and Biotech Trainers

Developing Competencies to Drive Training Excellence
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

Diana will discuss how she has been working with a top Fortune 100 company to develop and validate competencies for a Training department.  Topics include:

  • The process for developing the job specific competency models
  • Identifying three levels of each competency
  • Defining observable behavioral indicators to describe performance
  • Creating development plans using a comprehensive Resource Guide
  • Using competencies as the focus for interviewing and selecting top talent

Lessons learned and tips for success will be discussed. Examples will be provided.

Competency Models:  A White Paper

Introduction to Competency Modeling
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

This guide, Introduction to Competency Modeling, presents the basic concepts, principles, and terminology of competency modeling.  After introducing basic concepts, it leads the reader step-by-step through the competency modeling process.  This guide is intended to provide the fundamental information on competency modeling needed to understand the business problems competency models address and when a competency model is a useful intervention.  It will help you understand and communicate to business leaders what a competency model is, how it can be effectively applied, and what is involved in developing a competency model.

Human Resource Forecasting and Strategy Development, Quorum Books

Executive Succession and Development Systems
Diana Kramer, Ph.D., President, Kramer Consulting Solutions, Inc.

 

   
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